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Cookies
How we use cookies
A cookies is a small file that asks the browser for permission to be placed on your computer’s hard drive. When you agree, the file is then added and this helps analyse website traffic and also lets you know when you visit a particular website. Cookies allow website applications to identify and respond to you as an individual. From this, website applications can tailor outputs to your likes, dislikes and needs by gathering and retaining information about your preferences.
We use cookies for traffic logging and to identify what pages are being viewed. This allows us to analyse data about website traffic and specifically website pages which will ultimately allow us to improve our website and therefore tailor it to our customers’ needs. This information is strictly used for analysis and then the data is removed.
Cookies help us to provide our customers with a better overall website. They allow us to monitor the website pages to find out what pages are more useful and which ones aren’t, but we need you to enable/allow cookies for that to work. A cookie does not give us access to your computer or any other information about you, just the data you choose to share. You can still use our website without enabling cookies though, however, most internet browsers will automatically accept cookies by default, but you can modify the browser setting to decline cookies. We’d suggest that you allow cookies for our website as it improves the overall experience.
Links to other websites
The Supplements2u website contains links to other related website such as useful articles, bloggers, brands and other websites of interest. Once you click these links and navigate away from our site, you should note that we have no control over the other websites. We cannot therefore be responsible for the privacy and proteins of any information that you may provide to these other websites and as such these sites are not governed by this privacy statement. We would suggest that you check their privacy statements for the website that you are browsing.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@supplements2u.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email sales@supplements2u.co.uk.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
| COOKIE name | COOKIE Description |
|---|---|
| CART | The association with your shopping cart. |
| CATEGORY_INFO | Stores the category info on the page that allows to display pages more quickly. |
| COMPARE | The items that you have in the Compare Products list. |
| CURRENCY | Your preferred currency |
| CUSTOMER | An encrypted version of your customer id with the store. |
| CUSTOMER_AUTH | An indicator if you are currently logged into the store. |
| CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
| CUSTOMER_SEGMENT_IDS | Stores the Customer Segment ID |
| EXTERNAL_NO_CACHE | A flag, which indicates whether caching is disabled or not. |
| FRONTEND | Your session ID on the server. |
| GUEST-VIEW | Allows guests to edit their orders. |
| LAST_CATEGORY | The last category you visited. |
| LAST_PRODUCT | The most recent product you have viewed. |
| NEWMESSAGE | Indicates whether a new message has been received. |
| NO_CACHE | Indicates whether it is allowed to use cache. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history if you have asked the site. |
| POLL | The ID of any polls you have recently voted in. |
| POLLN | Information on what polls you have voted on. |
| RECENTLYCOMPARED | The items that you have recently compared. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| VIEWED_PRODUCT_IDS | The products that you have recently viewed. |
| WISHLIST | An encrypted list of products added to your Wishlist. |
| WISHLIST_CNT | The number of items in your Wishlist. |
| _ga | Used to distinguish users. Expiration Time = 2 years. |
| _gid | Used to distinguish users. Expiration Time = 24 hours. |
| _gat | Used to throttle request rate. Expiration Time = 1 minute. |
Additional Information on Cookies and turning Cookies On Within Your Browser
Cookies are short pieces of data that are sent to your computer when you visit a website. On later visits, this data is then returned to that website. Cookies allow us to recognise you automatically whenever you visit our site so that we can personalise your experience and provide you with better service. We also use cookies (and similar browser data, such as Flash cookies) for fraud prevention and other purposes. If your web browser is set to refuse cookies from our website, you will not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your Shopping Cart or receiving personalised recommendations. As a result, we strongly encourage you to configure your web browser to accept cookies from our website.
Enabling Cookies
Internet Explorer 7.x
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Start Internet Explorer
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Under the Tools menu, click Internet Options
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Click the Privacy tab
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Click the Advanced button
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Put a check mark in the box for Override Automatic Cookie Handling, put another check mark in the Always accept session cookies box
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Click OK
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Click OK
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Restart Internet Explore
Internet Explorer 6.x
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Select Internet Options from the Tools menu
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Click on the Privacy tab
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Click the Default button (or manually slide the bar down to Medium) under Settings. Click OK
Mozilla/Firefox
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Click on the Tools-menu in Mozilla
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Click on the Options... item in the menu - a new window open
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Click on the Privacy selection in the left part of the window. (See image below)
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Expand the Cookies section
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Check the Enable cookies and Accept cookies normally checkboxes
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Save changes by clicking Ok.
Opera 7.x
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Click on the Tools menu in Opera
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Click on the Preferences... item in the menu - a new window open
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Click on the Privacy selection near the bottom left of the window. (See image below)
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The Enable cookies checkbox must be checked, and Accept all cookies should be selected in the "Normal cookies" drop-down
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Save changes by clicking Ok
